Launch Adobe Acrobat Reader DC application directly - not via browser downloads or double-clicking PDF. NOTE: Reboot of system DOES NOT resolve issue. This "Sign-in" window CANNOT be dismissed using the red X in window frame nor can one scroll the main window with PDF loaded. A few seconds later the "Sign-in" window appears prompting user for credentials.
Open PDF from BROWSER'S downloaded files window/option.Īdobe Acrobat Reader DC launches successfully and end-user able to scroll/read.Īdobe Acrobat Reader DC launches sucessfully and loads PDF.
Therefore it is necessary to recreate this condition according to Adobe's internal processes. Adobe Acrobat Reader DC DOES have an issue that has slipped passed your QA team.īrowser: Fire Fox Developer Edition 73.0b1 (64-bit)Īpp: Acrobat Reader DC version 2019.021.20061 (latest version for Mac).Īccording to message above, unverified Adobe IDs have been signed-out.
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